Repair Motor Portal
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Repair Motor Portal - R3-R4 is backordered and will ship as soon as it is back in stock.
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Care information
Care information
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Delivery and Shipping
Delivery and Shipping
Free shipping on orders over $129!
Description
Description
For all your motor needs!
Adress to ship to us is as follows:
How to estimate charges:
- If you have more than one motor for service, you must have multiple motors shown in the order.
- Standard charge for any service is a flat rate $15, which includes inspection and cleaning. ANY parts will be additional.
- When motor(s) are ready there will be an additional shipping charge to return motor to you. You must pay shipping to us, and we do not accept COD. Shipping charge must be paid prior to motor return.
- When we have finished examination, we will send an updated invoice to you to pay from.
- If we determine this motor is verified to be a warranty repair, we will refund $15 to your payment source after motor examination; parts will be no charge.
- If you originally purchased a Team Motor (Nathan Dean or Bob Light editions) direct from Team Power Products, this service is no charge ONCE A YEAR (BUT if stator shows signs of heat distress, there is no free service). We will refund the $15 back to your payment source. Bearings (steel only) and sensor replacement is free once a year (if needed). Ceramic bearings are $30 installed. Return shipping is additional. If you purchased a secondhand Team Motor (you are not the original purchaser), normal charges and shipping will be applied.
This is how the system works:
- If you have more than one motor for service, you must have multiple motors shown in the order.
- Please select motor edition. This helps us make sure we will work on correct motor when it is received.
- Please indicate 'Motor Wind'. The first three winds are for the ROAR Spec motor winds. The '10.5MWM and 13.5TEX' are the 'Outlaw' winds.
- Please select what general service you need, either 'Clean, Test, Tune' or 'Motor Problem'. If your motor has a problem, it also includes 'Clean, Test, Tune' service as well.
- If this is a 'Motor Problem', please indicate the general motor symptoms and fill out the 'Describe Motor Problem' text box. We will look closely at these descriptions during diagnostics.
- If this is a 'Motor Problem', also indicate how you contacted us (so we can look at all the conversations about problems we talked about).
- Finally, fill in the ship date field. This gives us an idea when to expect the package.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Team Preferred Products!
Our selection of custom products!