Crack both sides. Where are the wing nuts tightened up on the plastic? There's just a little gap between the big hole and the notch, where the wing nut hole is
Howdy and thank you for your feedback. We're sorry to hear you're having trouble with the tool. I am sending a prepaid shipping label for the return. Please email me at info@teampowerproducts.com on whether you wish full refund or exchange. Thank you for your patience!